2. I have not received an order confirmation email, what should I do ?

Once the order has been validated, you will receive an order confirmation e-mail. If you don't receive anything, we recommend you check the junk mail in your e-mail box. Otherwise, it is possible that the registered e-mail address may contain a typing error (e.g. "fe" instead of "fr" ...). Make sure to check the spelling of the e-mail address when creating your customer account. If the problem persists, contact our after-sales service via the contact form.