Delivery

Delivery is free from 65€ purchase for Belgium, 100€ for Europe and 300€ for the world. Free delivery applies to step 4 of the payment process.

Yes, we deliver internationally. Check here our delivery page for delivery times and rates for your country.

Once the order is shipped, a tracking link is sent by email. You will also receive an e-mail from the carrier with your tracking number and the different stages of delivery.

Once the order has been validated, the preparation time is estimated at between 24* and 72 hours (during busy periods). Orders placed before 8:00 am are shipped the same day.* We invite you to consult the delivery page to know the delivery times according to the country. COVID-19: In view of the current health situation, delivery times are longer. To protect the health of postal workers and ensure their essential missions, La Poste is adapting its organisation to the changing health situation.

If you have chosen delivery against signature: contact our after-sales service via the contact form so that we can make a complaint to the post office and send you a proof of signature mentioning the person who received the package. Tip: Check with your concierge or neighbours. If you have chosen delivery without signature: unfortunately, no complaint to the carrier is possible, as the package is considered delivered. We invite you to contact our after-sales service via the contact form so that we can find a solution.